When dealing with perishable goods, quality begins at the source. Our growers are carefully vetted in terms of expertise, experience, reliability and continuity. Particular attention is given to the use of fertilisers, additives and pesticides, and to sustainability. We expect all our suppliers to agree in writing to our strict procedure descriptions and business ethic.
Next, we check handling procedures in picking, selecting, storing, packaging and shipping produce from source to warehouse. Temperature control, responsible use of pesticides and hygiene are important aspects of our quality assurance process. And in countries where rules are more lenient, we still expect our suppliers to meet our strict demands.